Deeper Patient, Family and Community Connections
Your relationship with patients, their families and the community should last longer than the patient's stay in your hospital. Making and continuing deep connections with each of these groups means they develop more trust in your healthcare organization and choose you as their preferred provider.
To deepen connections, you have to understand where your connection to the patient is currently weak and how you can strengthen it.
Fragile Hospital Communications
The most frustrating part of being a patient or family member is understanding and remembering the patient's status and instructions, or even knowing when to be available to receive essential communications. Doctors and other care providers cannot communicate with the patient often enough. Many times what was communicated by your staff is forgotten or not passed along to family members.
Connect2health provides consistent and enduring communications that can be shared by the patient and the family. By eliminating confusion you improve not only the patient's care, but also their peace of mind. These communications are life-long for the patient: during their stay in hospital, after they are released and as they return for additional care. When you build a Connect2health relationship with a patient and their family, you keep that connection alive during outpatient care and ongoing health maintenance.
Connecting Family and Friends to Patients
The loneliness of being hospitalized can burden a patient and their family. Being disconnected from other people makes recovery more difficult. Patients should be able to communicate and share with their family, their friends, other patients and support groups. Connect2health opens constant communications between the patient and the people they know, trust and love. This reduces the feeling of isolation and joins them to others with similar medial issues.
Finding Support During Hospitalization
The uncertainty of hospitalization drives people, especially families, to seek support. Support comes not just from the hospital staff, but from other patients and other families enduring similar circumstances. Yet making connections with others has traditionally been haphazard. When you enable discovery of patients and support groups, you relieve family members and build confidence in your healthcare organization. Connect2health makes locating individuals, families and support groups simple. When families are online communicating to patients and doctors, putting other points of support in the same place greatly enhances their trust in your facilities.
Staying Connected to Patients After Hospitalization
It is easier to care for a patient when they and their family members are in your facility. After they leave, staying in touch and monitoring their progress can be a problem. The connections you make via Connect2health remain with patients and their family after discharge, allowing them to receive remote care from your doctors and to further assure their recovery and their attachment to your hospital's brand.
Discovering Everything a Healthcare Facility Offers
Medical institutions can be large and confusing places. Finding everything that your facility offers can be frustrating for both patients and their families. Creating on online hub around the patient offers a convenient place to list and promote all your events and services to the people most urgently interested in knowing. Connect2health makes the discovery of your hospital's every service simple and proactive.
