Connect2health Features — Patient Centered Communications

Connect2health centers each patient as the hub for your care givers, but keeps you in control of privacy, security, content and your hospital's brand.

Patient Management and Protection

Patients, their families and friends have a secure registration and login system. Not only does this protect your online community from malicious hacking, it also guards your patient's privacy. You maintain absolute control and have the ability to define who has access to your online community. You can approve or block any Connect2health participant, remove inappropriate content or blog posts, and protect your patients at all turns.

Content Oversight and Control

Content in Connect2health is completely under your control — even content created by your patients. You have the ability to edit or remove content at will, and to automatically monitor patient and family-generated content. If you serve a multi-lingual community, you can also support alternate languages.

Patient-Driven Service

Since patients are your central focus, most Connect2health features involve the patient. Patients manage their own profiles and privacy. To help create familiarity and a greater sense of community, patients can attach photos to their profiles. Patients can invite friends and family members to join your branded online Connect2health community, and use Connect2health's messaging system to keep everyone apprised of their health and care status.

Patient Content

Once connected to your online community, patients can create and publish their own content, sharing it with their loved ones or the hospital's wider community. Patients can append and share their personal journal, with friends and family adding encouraging responses to the journal posts. They can also interact with online applications, like your daily diet logging system (great for helping educate diabetics and others about their nutrition). All patient access, including most apps, can be accessed from cell phones, keeping your patients connected to you even after discharge, an important outpatient care advantage.

Broad Hospital Community Content

Patients in your branded Connect2health system can participate with the online community using patient forums, where those under your care can launch or join conversations. They can also write on one another's "walls," common communication points that can be shared or viewed at leisure. Patients and friends can also locate one another on a hospital map, if you enable the feature. Online games, also optionally enabled, are available to help provide entertainment and help pass time during treatment and recovery (games include single-user and multi-user games, the latter being great for people who have met during treatment, especially kids).

Healthcare Communications

Hospital-sponsored events are important to patients, their families and the general community. Connect2health's event management system empowers you to create, manage and promote events at your facilities, from support groups to educational series. Patients and other participants self-register for your events and you can control attendance. Connect2health's analysis reporting tools further help communicate with your patients by monitoring when they login and their preferences. Private Social Networks can customize these monitoring reports to suit the specific needs of your facilities.

Hospital Volunteer Management

Volunteers are critical to your operation. So is managing them. Connect2health provides you numerous tools for tracking information on your volunteers (personal information, training records, skills, event participation, availability, performance assessments). Connect2health lets you work more closely with your volunteers and help them to better help your patients.









Hospital Marketing Systems

Marketing is essential in modern medical facilities. Your scope of services and competitive pressures have grown so large that you need to actively promote. There is no better audience than your patients and their families.

Connect2health makes direct marketing efficient. Integrated email and newsletter systems allow you to direct specific messages and promotions to members of your online community. You can target your marketing communications based on any criteria, including patient illness, treatment, family members and more.

These selection criteria can also be used for selecting survey participants, the most direct method for discovering opportunities to better serve your patients. Online polls and surveys help you learn directly from your patients, improving and expending your services based on their input. User Points, a Connect2health loyalty marketing system, lets anyone (patients, friends, family) earn points for rewards and privileges. Points can be used for whatever you define, though the integrated online store is a great place for spending points and buying gifts for patients.


Other marketing systems in Connect2health help you in fundraising, managing events and conducting online development. This includes donor information, gift tracking, automatic "thank you note" generation, campaign success tracking, event/donor alerts — everything to centralize and automate development.

Connect2health's promotional systems include facilities for recruiting doctors, nurses and other care staff. Banner advertisements help extend promotions further by placing eye-catching messages and images in the "eye scan path" of Connect2health users.

Hospital Event Management

Your events drive patient retention, community awareness and donations, and even help in recruiting staff. The integrated event management and notification system in Connect2health makes managing and prompting your events more effective. All patients and their families customize their notification preferences. Your notices about events then reach those who are interested and increase event participation. Participant enrolment and registration is part of the Connect2health event management system. Naturally, you can receive reports that will show which events are most popular as well as receive real-time participant feedback.

Hospital Staff Recruitment

Attracting new staff is essential. When you need to hire, you need to know who is qualified and who to recruit first. Connect2health allows doctors, nurses and other healthcare professionals to apply online. Your HR staff then has the ability to select from a concise and consistent database of prospects.

Connect2health Features

  • Patient Management
    • Secure Patient Registration
    • Patient Approval and Blocking
    • Secure Patient Login
  • Content Oversight and Control
    • Web Content Management
    • Patient Content Monitoring
    • Multiple Language Management
  • Patient-Driven Features
    • Patient Profile Management
    • Patient Picture Upload and Display
    • Patient Privacy Settings
    • Patient Invites Friends
    • Patient Invites Parents / Siblings
    • Patient Messaging System
  • Patient Content
    • Patient Journal
    • Patient Blog
    • Patient Diet System — diet logging (for diabetics and others)
    • Award Point System — awards users points based on their activity
    • Award Points Store — "online store" where users can spend their award points
    • E-card system — patients and family send personalized electronic greeting cards
  • Community Content
    • Online Patient Forum
    • Patient Wall Posting
    • Friends Location Mapping (if approved by you)
    • Online Games (if approved by you)
    • Electronic Greeting and Get Well Cards





  • Healthcare Communications
    • Hospital Event Management
    • Patient Event Registration System
    • Patient Analysis Reporting
  • Volunteer Management - manage volunteers and volunteer events
  • Hospital Marketing Systems
    • Email Marketing System
    • Online Newsletters
    • Online Polls
    • Online Surveys
    • User Points — awards user points for online and offline activity (points can be used for a variety of awards and privileges)
    • Recruiting — functionality to manage doctor and nurse recruitment
    • Fundraising — functionality to manage fundraising events and conduct online fundraising
    • Banner Ads
  • Compliance
    • HIPAA
    • SAS 70
    • PCI