Connect2health — Patient-Centered Communities
Your goal is to make each patient the center of your care-giving facility. Connect2health makes this possible by creating a communications hub around each patient, letting patients, their family and your staff participate.
When patients join your branded Connect2health online network, they receive consistent communications from your staff, commune with family and other patients, and learn about events and services offered by your facility. By creating a holistic and communicative ring of support, your patients and their loved ones connect more deeply to your hospital, which grows trust in your brand.
Connecting to Patients, Families, Staff and Communities
Patients need support from your staff, from their families, and from other patients with similar needs. This is the first ring of support Connect2health provides. In a central location, the patient becomes the focus of three very personal groups of support — hospital staff, family and the community.
Your care-giving staff communicates to each patient and to their families in a controlled and consistent manner. With these communication online, there is less repetition and less chance of confusion resulting from hurried spoken communications. Patients and their families are better informed and more confident about the care they receive.
Connecting People to Your Healthcare Facility
Patients, their family and their friends are connected more deeply to your organization through extended communications. Your event coordinators and marketing department interact via Connect2health to promote events and handle patient and family concerns. Patients can locate and communicate with other patients under your care, bringing friends and family in on discussion to help each patient.
Your Brand at Every Touch Point
Connect2health is branded to your organization. When patients, friends and families participate, they are influenced not by Connect2health, but by your brand. Connect2health becomes your face to patients and their circles of care. This drives a deeper and more enduring brand connection, which in turn creates patient retention.
